At Alankrith Jewellers, your satisfaction with our jewelry is our utmost priority. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward Refunds and Returns policy to make your experience as smooth as possible.

Return Eligibility

You may be eligible for a return under the following conditions:

1. Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us immediately.
2. Significantly Different from Description: If the product you received is significantly different from the description on our website or not as ordered, you can initiate a return.

Timeframe for Returns

Please initiate a return request within 30 days of receiving your order. Contact our customer support team at alankrithjewellers@gmail.com or call +91 9876543210 to start the return process.

Conditions for Returns

To qualify for a return, please ensure the following:

1. The jewelry must be in its original, unused condition.
2. Include all original packaging, certificates, and documents with the return.
3. Customized or engraved items are generally not eligible for return unless they are damaged or defective.

Refund Process

Once we receive your returned item and verify its eligibility, we will initiate the refund process. Refunds will be processed within 10 business days of receiving the returned item.

Refund Method

Refunds will be issued to the original payment method used during the purchase

Refund Amount

The refund amount will be the full purchase price of the item, including any taxes or duties paid, minus any shipping charges (if applicable).

Exchanges

If you wish to exchange your jewelry item for another, please contact our customer support team. We will guide you through the exchange process, ensuring you receive the desired item hassle-free.

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